While passing through Thakeak on my recent trip found a new rental place. They only have new Honda's and at the moment they have 2 CRF 250 (38 USD/day), a Honda CRF 150 (30 UD/day), a Honda Zoomer 115 (25 USD/day) and a Honda Kick 115 (25 USD/day). They might have more bikes (forgot to ask) but these were standing in from of the shop. The owner is German and a mechanic (he is doing all the maintenance himself) and can be reached at
dcn66@hotmail.de or at +856-20-59939909 or +856-20-23477799.
The outfit is called Mad Monkey Motorbike. They can also arrange bike tours and arrange Caving expeditions. Coordinates: N17 23.689 E104 48.225
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The bikes may be new but the owner has terrible customer service. I Do Not Recommend Renting From Here.
I have led group Biking/Cycling tours into Laos for over 5 years (personal friends). I have rented from all the bike shops available in Thakhaek and know the conditions of all the vehicles and the customer service skills of every owner. I chose to rent from this place because it was new in town (3 months) and I wanted to start a good working relationship – big mistake.
We rented 2 bikes. I had a spill into a dirt ditch and damaged several things; plastic panel, rearview mirror, turning light, etc. Upon return the German owner was irate. Cursing, accusing me of lying, throwing tools on the floor and threatening to call the police (seriously, in Laos?). I wanted to pay for all the damages in full so I could get home (Thailand), but he wouldn’t give me a price quote and held on to my passport until the next day. He wanted to wait for a mechanic.
The next morning I arrive and waited. No mechanic. His wife hands me a bill. I take her word for it and graciously pay over $173 dollars worth of damage (bikes were $35 USD to rent). This is not about money. I was willing to pay for everything; I just needed my passport to get to my family. I apologized for the damages and cordially advised him to have some professional courtesy while doing business in Laos. He, in brash German fashion turned around and walked away.
He says he is German and prides himself in quality and efficiency. No one cares about quality or efficiency if you have no respect for other human beings. Working in Laos, RELATIONSHIPS is key. Your business won’t be around long if you can’t respect customers.
Additionally, he showed no respect to my local Lao friend and rents to foreigners only.
My tours will never use this place.