Nice to here your thoughts on the subject Joe, i think your prices are reasonable and I had no issues for paying for the amount i rode, around 1.5 hours, i did however have an issue with paying for the 2 hours running time as i wasn't the only one ridding that bike, which was sorted out there and then as @clarky offered to pay his part (meaning you lost nothing). Amy offered to pay for the brake lever but ricky declined, so quite frankly i think this is extremely poor customer service and unprofessional slating your customers like this especially when hiding the truth. Everyone is entitled to their own opinion especially customers who have paid to do something, maybe i have been spoilt with the tracks in the UK. Having said that, you guys say the track is free to use but you rent the bikes, and a rented motocross bike is wasted without a nice track to ride on. Forgive me for saying it seems it only gets maintained once a year but from where i was ridding thats what it looked like, clearly grass grows a lot quicker than i realised in thailand. The track needs to be in the same condition for every customer throughout the year or else he/she is going to feel disappointed or you are only going to get customers for a few months of the year. Im in no way say this track is terrible, it would be great fun without the grass, but theres that much of it i didn't realise there was another track the other side of the fence! Im sorry my expectations where high as i checked out the track on youtube and the website before we came and expected it to be grassless. Im in no way trying to put a bad name on your business, in fact iv been sharing your advertisement over my social networks trying to get it out there, but you got to be able to take criticism and learn from it otherwise you wont succeed. Personally i think you both have blown this way out of proportion and yes we both enjoyed ourselves. Thank you,
Sam